Refund and Cancellation Policy

Overview

Cancellation:
Guests can cancel 2 days (3:00PM) before check-in for a full refund.

Cancellation request after the above period will not be honored.

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at help@feyinapt.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at info@feyinapt.com for questions related to refunds and returns.